Drivers interact with riders and staff for Access Paratransit Services. The job duties include providing safe and courteous transportation service to ADA passengers and assisting passengers with or without mobility devices, service animals in boarding and exiting the vehicle.

Duties and Responsibilities:

• Transport ADA passengers and assist passengers in boarding/exiting the vehicle, which includes passengers using mobility devices (i.e., wheelchairs, scooters, walkers.) and service animals.
•  Conduct pre-trip and post-trip vehicle inspections to ensure proper operation of vehicle, including on-board equipment, and report any conditions which require repair and/or maintenance on the vehicle.
• Safely perform scheduled routes dispatched to driver per on-time performance standards.
• Follow safety procedures for loading, unloading and securing all passengers.
• Ensure safe and clean vehicle conditions at the start and end of each shift.
• Safe operation of vehicles, including adherence to all California DMV laws.
• Provide excellent customer service.
• Diffuse difficult situations during the work day.
• Report delays, accidents, and other traffic issues using authorized communicationdevice.
• Accurately document all trips, odometer readings, beginning/end of shift, and lunchbreaks.
• Follow defensive driving techniques to minimize the risk of accidents and incidents.
• Properly account for all fares collected.
• Immediately report any accident or incident which occurs during the work day.
• Comply with all attendance and uniform policies.
• Safety first culture must be a priority.
• Maintain good hygiene and a professional image at all times.
• Demonstrate a high level of commitment to customer service.

Essential Functions and Requirements:

• Ability to walk, bend, squat, stoop, twist, crouch, reach, kneel, and display physical dexterity.
• Ability to push/pull passengers of all sizes using mobility devices (including wheelchairs, scooters, walkers, etc.) to board/exit the vehicle.
• Ability to sit for extended periods of time.
• Possess full range of sense of hearing, speech, and vision.
• Ability to pass pre-employment physical, drug screen, and background check in accordance with all applicable laws and contract requirements.
• Must be able to work a flexible schedule.
• Minimum twenty-three (23) years of age.
• Must have a valid California driver’s license for minimum of one (1) year.
• Must satisfy contract requirements regarding DUI, reckless driving, felony, and misdemeanor convictions.
• No more than one (1) point on K-4 at time of job application submission.
• Possess a functional knowledge of Los Angeles County.
• Participation in CTI’s Random Drug and Alcohol Testing Program.