3650 RockWell Ave

CUSTOMER SERVICE REPRESENTATIVE

Job brief Customer Service Representatives must interact with riders and staff for Access Paratransit Services. The job duties include answering telephone calls, taking reservations, providing information to riders, writing incident reports as necessary, and providing excellent customer service. Duties and Responsibilities: Schedule trip reservations, cancel reservations, provide estimated time of arrivals to callers. Provide information […]

CUSTOMER SERVICE REPRESENTATIVE Read More »

DISPATCHER

Dispatchers direct the day-to-day route operations for Access Paratransit Services. The job duties include daily interaction and communication with drivers regarding routes, problem solving, monitoring of routes and on-time performance in accordance with contract standards, communicating service and safety issues to management, and responding to driver incidents and accidents through radio communication.  Duties and Responsibilities: 

DISPATCHER Read More »

Scroll to Top